Frequently Asked Questions
A list of common questions are listed below. If your question isn’t answered, click the button below to go to our contact page and send us a message. We work hard to get back to all contacts within one business day.
Do I need a referral to go to Season Health?
Generally, you do not need a referral to be seen for mental health care. If you are concerned, then we recommend calling your insurance provider to be sure. If you are paying cash, then you absolutely do not need a referral.
Do you do talk therapy or counseling?
Season Health does not provide full modality psychotherapy. Short periods of solution based therapy or psychodynamic therapy are often utilized. These can help you gain an understanding of why you do the things you do. You will be provided with referrals for a talk therapist that will hopefully fit your therapy needs.
Do I just need medication to fix my problems?
No. We consider medication to be 1/3 of your solution. The other pieces include talk therapy and the work you do with your therapist, and improving lifestyle where needed to insure your best chance at recovery.
How often do I have to come for appointments?
We take your safety very seriously. We like to see you every 2 weeks while we are adjusting your medications. Once everything is stable and you are dong well, we spread those appointments out to every 3 months.
What if I can't make it to my appointment?
We require at least 24 hours notice for cancellation/rescheduling. Stacey is currently booking a month out for new patients. For this reason, we have a strict no-show/late cancel policy. If you late cancel or do not show for your appointment, you will be invoiced for a fee. Amount varies based on the type of appointment you had scheduled. These fees can be found in Office Policies that you receive when you are initially accepted into the practice. These fees must be paid before you can reschedule. If this becomes a pattern, we will need to reassess your committment to treatment to determine if this practice is a right fit for you right now.
Do you take insurance?
Yes we take insurance! We are currently accepting Aetna, BCBS, Medicaid, United HealthCare, Cigna, & ProviDRs Care. We are in the process of adding Medicare and Tricare. If you have a different insurance plan and would like to see Stacey, let us know and we will look in to adding your plan.
Do you do telehealth appointments?
We do see people over telehealth. If you are taking medications for ADHD, like Adderall or Ritalin, we are required by law to see you in person, once a year. We can do all appointments between those annual visits by telehealth.
Can I bring someone with me to my appointment?
You are welcome to bring anyone with you who makes you feel safe. It is important that you feel comfortable sharing information about your life. Additionally, if you have small children who you are unable to find childcare for, you are welcome to bring them. We are committed to removing as many barriers as possible to mental health care. Lack of childcare should not be a barrier.
What ages of people do you see?
We see patients starting around age 5 and all through adulthood.
About Our Services
Extensive time is spent with you, collecting a full history to help find the right diagnosis for you. We understand that you may have received many diagnoses and been treated with many different things. It is our goal to help you understand how your brain works and what the best treatment options for you are.
Once you have been diagnosed, we often will prescribe medication to treat your symptoms. Not everything works the same for every person. There is some trial and error involved. There may also be new symptoms that either show up or are remembered that can alter diagnoses and have a significant impact on medicaiton options for you. We know no one likes to be a guinea pig. We do our best to match you with the best medication for you as quickly as we can.
Children most often come to us with concerns for aggressive behavior or issues with participating in the classroom. It is important to us to get to the source of these concerns for treatment. We work very hard to keep kids from being over medicated. The least amount of medication needed to keep kids safe and functional is our goal.
One of the tools we use to help guide medication decisions is the Genesight test. This is a mouth swab to collect DNA, and sent to the Genesight labs for processing. This helps narrow down the dozens of prescribing options to prevent that “guinea pig” feeling that many people have experienced. You can check out the Genesight website for more information on this tool.
In the process of our evaluation of you and your symptoms, we may discover medical concerns like a thyroid that is not working properly, or concerns for hormone imbalances. When these things happen, we provide referrals to providers who can treat these conditions for you.
We also will help you find a talk therapist if you do not yet have one.
Have a Different Question?
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Or call — 316 841 6861